--- title: CarexTech description: SMILE by CarexTech enhances family and resident engagement with comprehensive communication management, customizable activity programs, and powerful analytics, trusted by industry leaders. image: https://www.carextech.com/hubfs/Activity-Program-Increase-Referral.webp --- # Increase Resident and Family Engagement SMILE is a web-based software platform for end-to-end communications management including activities documentation & analytics for enhanced family engagement. [![Request Your Demo](https://no-cache.hubspot.com/cta/default/8293695/5b5159b1-24af-45d7-bf79-76d9707efcb5.png)](https://cta-redirect.hubspot.com/cta/redirect/8293695/5b5159b1-24af-45d7-bf79-76d9707efcb5)     [![Learn More](https://no-cache.hubspot.com/cta/default/8293695/f598618c-11c8-463c-882c-dc2291caaa98.png)](https://cta-redirect.hubspot.com/cta/redirect/8293695/f598618c-11c8-463c-882c-dc2291caaa98) ![SMILE-Hero-1](https://www.carextech.com/hubfs/SMILE-Hero-1.webp) ## Trusted by Market Leaders ![Benton-House-1](https://www.carextech.com/hubfs/Benton-House-1.webp) ![Presbyterian-Senior-Living](https://www.carextech.com/hubfs/Presbyterian-Senior-Living.webp) ![Sunrise-Senior-Living](https://www.carextech.com/hubfs/Sunrise-Senior-Living.webp) ![Certus-Memory-Care](https://www.carextech.com/hubfs/Certus-Memory-Care.webp) ## Key Features - Activities & Program Management ![Activities-Program-Management](https://www.carextech.com/hubfs/Activities-Program-Management.svg) ##### **Activities & Program Management** SMILE enables your staff to customize activities around both the things a resident enjoys and the need for balanced activities to optimize wellness. Your staff can track resident participation in both individual and group activities. - Calendar Management ![Calendar-Management](https://www.carextech.com/hubfs/Calendar-Management.svg) ##### **Calendar Management** Calendar creation in SMILE is simple and easy. Recurring activities automatically flow through the calendar.  Staff can create multiple calendars (assisted living, memory care, etc.) and track resident participation. - Family Engagement ![Family-Engagement](https://www.carextech.com/hubfs/Family-Engagement.svg) ##### **Family Engagement** SMILE is the easy way to communicate between your community and the family which results in less care giver stress and brings peace-of-mind to families. ![Activities-Program-Management](https://www.carextech.com/hubfs/Activities-Program-Management.svg) ##### **Activities & Program Management** SMILE enables your staff to customize activities around both the things a resident enjoys and the need for balanced activities to optimize wellness. Your staff can track resident participation in both individual and group activities. ![Activity-Calendar-2](https://www.carextech.com/hs-fs/hubfs/Activity-Calendar-2.webp?width=1200&height=1000&name=Activity-Calendar-2.webp) Click to Enlarge ![Calendar-Management](https://www.carextech.com/hubfs/Calendar-Management.svg) ##### **Calendar Management** Calendar creation in SMILE is simple and easy. Recurring activities automatically flow through the calendar.  Staff can create multiple calendars (assisted living, memory care, etc.) and track resident participation. ![Activity-RSVP-1](https://www.carextech.com/hs-fs/hubfs/Activity-RSVP-1.webp?width=1200&height=1000&name=Activity-RSVP-1.webp) Click to Enlarge ![Family-Engagement](https://www.carextech.com/hubfs/Family-Engagement.svg) ##### **Family Engagement** SMILE is the easy way to communicate between your community and the family which results in less care giver stress and brings peace-of-mind to families. ![Messages-1](https://www.carextech.com/hs-fs/hubfs/Messages-1.webp?width=1200&height=1000&name=Messages-1.webp) Click to Enlarge ![Activity-Calendar-2](https://www.carextech.com/hs-fs/hubfs/Activity-Calendar-2.webp?width=1200&height=1000&name=Activity-Calendar-2.webp) ![Activity-RSVP-1](https://www.carextech.com/hs-fs/hubfs/Activity-RSVP-1.webp?width=1200&height=1000&name=Activity-RSVP-1.webp) ![Messages-1](https://www.carextech.com/hs-fs/hubfs/Messages-1.webp?width=1200&height=1000&name=Messages-1.webp) ## How SMILE Helps [![Engaging-Families-Increase-Occupancy](https://www.carextech.com/hs-fs/hubfs/Engaging-Families-Increase-Occupancy.webp?width=584&height=389&name=Engaging-Families-Increase-Occupancy.webp) #### Can engaging families increase occupancy? SMILE integrated communication platform makes it easy to get more referrals from families. Learn More ](https://www.carextech.com/how-smile-works#increase-occupancy) [![Dementia-Support](https://www.carextech.com/hs-fs/hubfs/Dementia-Support.webp?width=584&height=389&name=Dementia-Support.webp) #### Can a software system support personalized dementia support? SMILE gives you information at your fingertips to help staff provide optimal care. Learn More ](https://www.carextech.com/how-smile-works#dementia-care) [![Activity-Program-Increase-Referral](https://www.carextech.com/hs-fs/hubfs/Activity-Program-Increase-Referral.webp?width=584&height=389&name=Activity-Program-Increase-Referral.webp) #### Can a vibrant activity program increase referral? SMILE’s ability to share life-affirming moments can generate positive word of mouth! Learn More ](https://www.carextech.com/how-smile-works#increase-referrals) ## Powerful Analytics Dashboard SMILE has several in-built features and dashboards that provide analytics to read the pulse of your organization. ![Population-Assessment-Tool](https://www.carextech.com/hubfs/Population-Assessment-Tool.svg) ##### ** Population Assessment Tool** ![Star-Report](https://www.carextech.com/hubfs/Star-Report.svg) ##### ** S.T.A.R Report** ![Analytics](https://www.carextech.com/hubfs/Analytics.svg) ##### ** Corporate and Regional Analytics** ![Communication-Report](https://www.carextech.com/hubfs/Communication-Report.svg) ##### ** Communication Report** ![Activity](https://www.carextech.com/hubfs/Activity.svg) ##### ** Activity Balance and Trend** ![Participation](https://www.carextech.com/hubfs/Participation.svg) ##### ** Participation Percentage** ![Engagement](https://www.carextech.com/hubfs/Engagement.svg) ##### ** Engagement Metrics** ## Resident-Centric Memory Care ![Memory1](https://www.carextech.com/hubfs/Memory1.svg) Based on research conducted by our award-winning team, SMILE has a built-in S.T.A.R framework uniquely tailored to residents suffering from memory care, and dementia. ![Memory2](https://www.carextech.com/hubfs/Memory2.svg) Our proprietary framework and tools within SMILE allow you to collect and monitor information on key attributes that are known to have a positive impact on overall health of those residents with memory care issues. ![Memory3](https://www.carextech.com/hubfs/Memory3.svg) Using SMILE, organizations can ensure that their residents are engaged in every aspect of the S.T.A.R framework. ![Argentum](https://www.carextech.com/hs-fs/hubfs/Argentum.webp?width=200&height=100&name=Argentum.webp) ![Innovation-Park](https://www.carextech.com/hs-fs/hubfs/Innovation-Park.webp?width=200&height=100&name=Innovation-Park.webp) ![Gerontology-Institute](https://www.carextech.com/hs-fs/hubfs/Gerontology-Institute.webp?width=200&height=100&name=Gerontology-Institute.webp) ![Leading-Age](https://www.carextech.com/hs-fs/hubfs/Leading-Age.webp?width=200&height=100&name=Leading-Age.webp) ## Ready to change the game? ##### **Get a demo of SMILE today to see how it can work for you.** [![Request Your Demo](https://no-cache.hubspot.com/cta/default/8293695/5b5159b1-24af-45d7-bf79-76d9707efcb5.png)](https://cta-redirect.hubspot.com/cta/redirect/8293695/5b5159b1-24af-45d7-bf79-76d9707efcb5)