Get to Know Us

Our team brings together research, experience and passion for long term care that is unparalleled. Their vision and leadership has made our solution the market leading choice in terms of its ability to improve the efficiency and effectiveness of long term care operations.

Mission

Our mission is to transform operations and communications in Senior Care to enhance efficiencies and engagement of caregivers and families and make a difference in the quality of care for seniors.

Company Philosophy

Our company philosophy lies in our understanding the 'human touch' in long term care. Our solutions are designed to empower the human touch in long term care not replace it. Just this singular mindset sets us apart from others in this space. Our team understands the needs of the increasing population of seniors with dementia and memory care issues. Our solutions are designed keeping the unique needs of seniors and their families in mind.

Company Goals

Our goal is to provide an integrated communications platform that will help Senior Living Communities improve efficiency and offer resident-centered personalized care. Today we are helping Corporate Program managers to efficiently manage their branded wellness programs across all their communities. Our solutions are helping seniors and their families and caregivers increase communications to improve engagement and satisfaction.

Management Team — How We're Different

Making a difference by being different – one SMILE at a time!
Our team brings the best of these three spheres to offer your community an unparalleled solution!

Development Team

Our development team consists of software engineers with expertise and many years of experience in developing user-centric platforms, integrating with other systems and analytics. Above all, they have the drive and passion to provide the highest quality solutions to make our end-user experience a delightful and successful one.

Marketing and Social Media Team

Our Marketing team understands the structure of modern marketing and has the pulse of the latest trends in Senior care. Our Social Media team manages our brand’s social presence on appropriate social channels like Twitter, LinkedIn, and Facebook.

Customer Support Team

We provide fanatical support to our clients. We provide support in various ways – email, phone, chat, weekly Q and A session and sometimes, even in person.

Our Partners

SMILE is engaged in several ongoing strategic partnerships to broaden the scope of our solution for engaging families and staff in a HIPAA-compliant environment. With these strategic partnerships, we are able to deliver powerful solutions for our clients.